Packaging

Packaging is an important step in the fulfillment process. First, all items from the client's order are collected from pallets, then packed in appropriate packaging (usually courier bags unless the customer does not have personalized packaging), and reported to the courier service.

The speed and skill of packaging, delivery and accuracy of content and proper addressing have a great impact on the customer experience. If the delivery is late, if the product is damaged due to irregular packaging, if the package contains the wrong product, the chances that the customer will continue to order from you and recommend you to others are almost non-existent.

By choosing our fulfillment center, you will avoid delays, badly packed orders, wrong content. The key lies in the good organization of tasks and communication of the team in charge of this part of the process.

Also, the status of VIP client in cooperation with the courier service allows us to subsequently correct the delivery data of your customers (if the need arises), which reduces the number of unwanted package returns. Certainly, we check the addresses when the order arrives in our system and inform you about possible irregularities so that we can correct it in agreement with you before handing it over to the courier service.